Our Offices will be closed to visits from the public due to the coronavirus (COVID-19) until further notice. The official means of communication will be through email.


3 days

Target Group

Ticketing staff with at least 6 months experience in Altea Reservations System

Course Objective

Equip participants with skills and knowledge to handle complex and special cases including stretcher passengers, booking and ticketing extra seats, unaccompanied minors, fare recalculation and reissue of ticket for complex itineraries